Play responsibly,
keep yourself protected
89 bd believes that entertainment is enjoyable only when it is done in a controlled and mindful way. While playing on our platform, setting your own limits, taking breaks when needed, and asking for help — these three things are always in your hands.
Our Commitment
89 bd is an entertainment platform, but we know that any betting or casino activity carries certain risks. So we want to make it clear from the start — users must be at least 21 years old to participate on this site. If any inconsistency is found during age verification, the account will be suspended.
Responsible gaming is not just about following rules — it is about being aware of your financial and mental wellbeing. Our Terms and Conditions detail the circumstances under which we may intervene in an account and what measures are taken to protect users. It is worth reading that document before you play.
Remember, casino or betting is never a reliable source of income. It is a form of entertainment — and to enjoy that entertainment, you must play within your means. Never bet money that, if lost, would strain your household finances.
Tools to Keep Yourself in Control
At 89 bd, you can decide how much you play, how much you deposit, and how much time you spend. The tools below can be used directly from your account or activated through live chat.
Set a Deposit Limit
Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.
Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that limit is reached, the system will automatically stop accepting new bets.
Session Time Limit
Set a maximum duration for continuous play. When the time is up, a warning message will appear and the session will end if needed.
Cool-Off Period
If you need a short break, choose a cool-off period — from 1 day up to 6 weeks. You will not be able to log in during this time, but the service will not be fully closed.
Self-Exclusion
If you feel you need a long-term break, activate self-exclusion for 6 months to 5 years. Once this request is made, it cannot be reversed.
Reality Check Reminder
Every 30, 60, or 90 minutes, a message will appear on screen reminding you how long you have been playing and how much has been transacted so far.
To activate any of the tools above, contact 89 bd's 24/7 live chat support or go to your account settings. If you would like to read our frequently asked questions, full details are available on the FAQ page.
Warning Signs
Gambling addiction does not always appear suddenly — it builds up gradually. If you notice even one of the signs below in yourself or someone you know, do not delay in seeking help.
Urge to recover lost money
Repeatedly increasing bets to cover losses and continuing to play thinking "I will win this time."
Tendency to hide it
Hiding how much you are playing from family or friends, lying about it, or avoiding the topic.
Growing financial pressure
Cutting essential household expenses or borrowing money to fund gambling.
Mood changes
Feeling restless, irritable, or anxious when unable to play, and feeling temporary relief when playing.
Unable to stop
Repeatedly failing despite trying to stop on your own, and being unable to stick to limits you set yourself.
Impact on daily life
Neglecting work, studies, or relationships, having trouble sleeping, and constantly thinking about the next session.
Where to Get Help
If you are struggling, you do not have to face it alone. Family, friends, or professional support — all of them are there for you. Below are ways to get help at different levels.
89 bd Live Chat
Our 24/7 live chat support team speaks Bengali. Contact us directly at any time for help with account limits or self-exclusion.
Email Support
Alongside live chat, you can also reach us by email. Support is available in both Bengali and English.
Family and Trusted Ones
Let a family member or close friend know about your situation. Support from a loved one often becomes the first step toward professional help.
Professional Advice
Talk to a mental health specialist or counsellor. Mental health centres in Bangladesh provide confidential support on this matter.
89 bd's Responsible Gaming Commitment
We believe entertainment and safety can go hand in hand. Below are the steps 89 bd has taken toward that goal.
- Age is verified at account registration — users under 21 are not allowed to create an account.
- Deposit limits and self-exclusion are activated immediately upon user request.
- When unusual playing patterns are detected, the support team proactively reaches out.
- Promotional emails and messages are stopped during self-exclusion.
- Personal information is kept secure — details are available in our Privacy Policy.
- The support team is ready to assist in Bengali 365 days a year, 24 hours a day.