89 bd Privacy Policy

1 General Introduction and Scope

This privacy policy applies to all services and activities of the 89 bd platform. It takes effect from the moment you visit the 89 bd website, open an account, make a deposit or withdrawal, or take part in any game.

This document has been prepared in English with users in Bangladesh in mind. To learn more about the terms of your relationship with 89 bd, you are encouraged to read our Terms and Conditions, which clearly set out all the rules governing use of the service.

In this policy, "we", "us", or "89 bd" refers to the operating entity of this platform. "You" or "user" refers to any registered or unregistered visitor of 89 bd.

2 Information We Collect

89 bd collects two types of information to operate its services: information provided by the user and information collected automatically.

2.1 User-Provided Information

Information you voluntarily provide during account registration, transactions, or communication includes:

• Full name and date of birth
• Mobile number and email address
• Mobile banking details (bKash, Nagad, Rocket, or Upay number)
• National ID or passport details (if required for identity verification)
• Messages and attachments shared during live chat or email contact

2.2 Automatically Collected Information

When you use the 89 bd platform, our system automatically records certain technical information:

• IP address and device type
• Browser version and operating system
• Session duration and list of pages visited
• Gameplay history and transaction logs
• Cookie and local storage data

3 Purpose of Data Collection

89 bd uses your information only for specific, legitimate purposes. The main purposes are outlined below:

3.1 Account Management and Identity Verification

Your name, mobile number, and ID details are used to ensure secure login, verify your identity, and maintain account security. Every transaction is protected through OTP verification.

3.2 Processing Financial Transactions

Your mobile banking details are used to correctly process deposits starting from ৳300 and withdrawals starting from ৳1,000. This information is required to complete transactions via bKash, Nagad, Rocket, or Upay.

3.3 Providing Customer Support

Your contact information and account history are used to provide assistance through 24/7 live chat and email. This allows our support team to resolve your issues quickly.

3.4 Improving Service Quality

User behaviour is analysed to plan site performance improvements, game layout, and new features. This analysis is entirely statistical — no personal information is transferred to marketing companies.

3.5 Security and Fraud Prevention

IP logs and transaction patterns are monitored to prevent account hacking, money laundering, and other fraudulent activities.

4 Data Storage and Security

89 bd uses industry-standard technology to protect its users' data. All data is stored on encrypted servers, and sensitive information is transmitted using SSL (Secure Sockets Layer) technology.

What our security framework includes:

• AES-256 encryption for all sensitive data
• Firewall protection to prevent unauthorised access to servers and networks
• Password hashing — passwords are never stored in plain text on the server
• OTP-based two-factor verification for transaction confirmation
• Regular internal security audits to identify vulnerabilities

However, absolute security on the internet cannot be guaranteed. Users should also use strong passwords and not share their account credentials with others.

5 Cookies and Tracking Technologies

89 bd uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Without them, the site cannot function properly.
• Functional Cookies: Used to remember your language preference, login state, and settings.
• Analytical Cookies: Collect anonymous statistics to understand which pages of the site are used most.

5.2 Cookie Control

You can disable cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the site.

6 Data Disclosure and Third Parties

89 bd never sells or rents your personal information. However, information may be shared with third parties in the limited circumstances below:

6.1 Service Provider Partners

Relevant financial information is shared with bKash, Nagad, Rocket, and Upay to process transactions. Gameplay data is stored on the platforms of game software providers such as Evolution, Pragmatic Play, or PG Soft. These partners operate under confidentiality agreements.

6.2 Legal Obligations

89 bd may be required to disclose information if required by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, only the specific information requested will be provided.

6.3 Protecting Platform Security

Technical information may need to be shared with security specialists to prevent fraud or cyber attacks.

7 Data Retention Period

89 bd retains your information only for as long as necessary. Information for active accounts is kept for as long as the account remains open. Even after an account is closed, some information may be retained for a set period due to legal obligations or the need to resolve disputes.

Financial transaction records are retained in accordance with financial regulations. Log files and analytical data are generally deleted or anonymised after a set period.

8 User Rights

As a user of 89 bd, you have several rights over your own information:

• Right to Access: You can find out what information we hold about you and how it is being used.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In some cases you can request that processing of your information for specific purposes be restricted.
• Right to Object: You can object to marketing communications at any time.

To exercise these rights, please contact our support team. You can also read our About Us page to learn more about 89 bd.

9 Protection of Minors

All services of 89 bd are for persons aged 21 and above only. We do not knowingly collect information from any minor. Age verification is built into the registration process.

We believe that ensuring responsible gaming is not merely a matter of policy but our ethical responsibility. Our Responsible Gaming section contains detailed guidance to help you make informed decisions about responsible gambling.

10 Changes to the Policy

89 bd reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be posted on the site or sent to your registered email address.

With each update, the "Last Updated" date at the top of the policy will change. Continued use of the site after an update will be taken as your agreement to the revised policy.

For more information about changes to the policy or for answers to general questions, you can visit our FAQ section.

11 Contact

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact our support team:

• Live Chat: Available directly on the site 24/7, in Bengali and English
• Email: [email protected]

Our support team will generally try to respond to your message as soon as possible. Your privacy-related request will be properly reviewed and acted upon after it is received.